Bluestone PIM Status - Incident history https://status.bluestonepim.com Bluestone PIM Wed, 10 Jun 2026 20:00:00 +0000 MongoDB Atlas: Brief elevated latency or intermittent request issues during scheduled maintenance. Type: Maintenance Duration: 3 hours Affected Components: Third Party: MongoDB → MongoDB Cloud Jun 10, 23:00:07 GMT+0 - Completed - The scheduled maintenance has been completed. Jun 10, 20:00:07 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 10, 19:00:19 GMT+0 - Scheduled - Maintenance will begin as scheduled in 60 minutes. Jun 9, 17:28:52 GMT+0 - Scheduled - We will perform scheduled internal maintenance on Wednesday, June 10, 2026. During this maintenance window, some users may experience 5–10 minutes of elevated latency or intermittent request issues for a subset of MongoDB Atlas API functionality, including authentication, Atlas API, and metrics-related requests. We will post updates here as maintenance progresses. Jun 9, 17:28:59 GMT+0 - Scheduled - We will be undergoing scheduled maintenance during this time. Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>23:00:07</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance has been completed..</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>20:00:07</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary..</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>19:00:19</var> GMT+0</small><br><strong>Scheduled</strong> - Maintenance will begin as scheduled in 60 minutes..</p> <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>17:28:52</var> GMT+0</small><br><strong>Scheduled</strong> - We will perform scheduled internal maintenance on Wednesday, June 10, 2026. During this maintenance window, some users may experience 5–10 minutes of elevated latency or intermittent request issues for a subset of MongoDB Atlas API functionality, including authentication, Atlas API, and metrics-related requests. We will post updates here as maintenance progresses..</p> <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>17:28:59</var> GMT+0</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time..</p> ]]> Wed, 10 Jun 2026 20:00:00 +0000 https://status.bluestonepim.com/maintenance/cmqbftq4o1i5nmr011kngajq7 https://status.bluestonepim.com/maintenance/cmqbftq4o1i5nmr011kngajq7 MongoDB Atlas: Brief elevated latency or intermittent request issues during scheduled maintenance. Type: Maintenance Duration: 3 hours Affected Components: Third Party: MongoDB → MongoDB Cloud Jun 8, 19:00:12 GMT+0 - Scheduled - Maintenance will begin as scheduled in 60 minutes. Jun 8, 13:40:19 GMT+0 - Scheduled - We will perform scheduled internal maintenance on Monday, June 8, 2026. During this maintenance window, some users may experience 5–10 minutes of elevated latency or intermittent request issues for a subset of MongoDB Atlas API functionality, including authentication, Atlas API, and metrics-related requests. Jun 8, 23:00:07 GMT+0 - Completed - The scheduled maintenance has been completed. Jun 8, 20:00:07 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 8, 13:41:00 GMT+0 - Scheduled - We will be undergoing scheduled maintenance during this time. Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>19:00:12</var> GMT+0</small><br><strong>Scheduled</strong> - Maintenance will begin as scheduled in 60 minutes..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>13:40:19</var> GMT+0</small><br><strong>Scheduled</strong> - We will perform scheduled internal maintenance on Monday, June 8, 2026. During this maintenance window, some users may experience 5–10 minutes of elevated latency or intermittent request issues for a subset of MongoDB Atlas API functionality, including authentication, Atlas API, and metrics-related requests..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>23:00:07</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance has been completed..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>20:00:07</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>13:41:00</var> GMT+0</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time..</p> ]]> Mon, 8 Jun 2026 20:00:00 +0000 https://status.bluestonepim.com/maintenance/cmqbftq4p1i5pmr01mciokx1d https://status.bluestonepim.com/maintenance/cmqbftq4p1i5pmr01mciokx1d Degraded performance in UI updates - EU region Type: Incident Duration: 15 hours Affected Components: Main UI May 22, 14:16:09 GMT+0 - Monitoring - The issue affects UI updates and bulk actions for a small subset of tenants. We're still monitoring updates. May 22, 13:18:25 GMT+0 - Monitoring - We are currently observing delays in visible product updates in UI. Root cause is underlying search service currently being scaled up. We are monitoring the situation. May 22, 16:03:35 GMT+0 - Monitoring - We are starting to see improvements as we are scaling up even more. May 22, 18:55:11 GMT+0 - Monitoring - We continue to see improvements in updates processing. Most tenants are now updated, some remain. May 23, 04:18:46 GMT+0 - Resolved - All data was updated 3:00AM CET Type: Incident

Duration: 15 hours

Affected Components:

<p><small>May <var data-var='date'> 22</var>, <var data-var='time'>14:16:09</var> GMT+0</small><br><strong>Monitoring</strong> - The issue affects UI updates and bulk actions for a small subset of tenants. We're still monitoring updates..</p> <p><small>May <var data-var='date'> 22</var>, <var data-var='time'>13:18:25</var> GMT+0</small><br><strong>Monitoring</strong> - We are currently observing delays in visible product updates in UI. Root cause is underlying search service currently being scaled up. We are monitoring the situation..</p> <p><small>May <var data-var='date'> 22</var>, <var data-var='time'>16:03:35</var> GMT+0</small><br><strong>Monitoring</strong> - We are starting to see improvements as we are scaling up even more. .</p> <p><small>May <var data-var='date'> 22</var>, <var data-var='time'>18:55:11</var> GMT+0</small><br><strong>Monitoring</strong> - We continue to see improvements in updates processing. Most tenants are now updated, some remain. .</p> <p><small>May <var data-var='date'> 23</var>, <var data-var='time'>04:18:46</var> GMT+0</small><br><strong>Resolved</strong> - All data was updated 3:00AM CET.</p> ]]> Fri, 22 May 2026 13:18:25 +0000 https://status.bluestonepim.com/incident/cmpgy3p6s053sp4n31zis10nv https://status.bluestonepim.com/incident/cmpgy3p6s053sp4n31zis10nv Public API (PAPI) is back up Type: Incident Affected Components: Public API (PAPI) May 21, 13:24:27 GMT+0 - Investigating - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring. May 21, 13:29:08 GMT+0 - Resolved - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:24:27</var> GMT+0</small><br><strong>Investigating</strong> - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:29:08</var> GMT+0</small><br><strong>Resolved</strong> - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 21 May 2026 13:24:25 +0000 https://status.bluestonepim.com/incident/cmpfivjgz005epi15ol093qiw https://status.bluestonepim.com/incident/cmpfivjgz005epi15ol093qiw Public API (PAPI) is back up Type: Incident Affected Components: Public API (PAPI) May 21, 05:13:43 GMT+0 - Investigating - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring. May 21, 05:22:20 GMT+0 - Resolved - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>05:13:43</var> GMT+0</small><br><strong>Investigating</strong> - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>05:22:20</var> GMT+0</small><br><strong>Resolved</strong> - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 21 May 2026 05:13:43 +0000 https://status.bluestonepim.com/incident/cmpf1chhh00nnqk15w69ou1hy https://status.bluestonepim.com/incident/cmpf1chhh00nnqk15w69ou1hy Bluestone PIM UI shows error message Type: Incident Duration: 57 minutes Affected Components: Main UI, Main UI May 12, 15:17:00 GMT+0 - Resolved - This incident has been resolved. May 12, 14:20:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 57 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 12</var>, <var data-var='time'>15:17:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 12</var>, <var data-var='time'>14:20:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Tue, 12 May 2026 14:20:00 +0000 https://status.bluestonepim.com/incident/cmp3sw9d300l1p0jjc6ydfp5u https://status.bluestonepim.com/incident/cmp3sw9d300l1p0jjc6ydfp5u Public API (PAPI) is back up Type: Incident Affected Components: Public API (PAPI) Mar 26, 12:07:30 GMT+0 - Investigating - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring. Mar 26, 12:12:24 GMT+0 - Resolved - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>12:07:30</var> GMT+0</small><br><strong>Investigating</strong> - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>12:12:24</var> GMT+0</small><br><strong>Resolved</strong> - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 26 Mar 2026 12:07:30 +0000 https://status.bluestonepim.com/incident/cmn7fgwvb00vidmmyd09dgmvy https://status.bluestonepim.com/incident/cmn7fgwvb00vidmmyd09dgmvy Public API (PAPI) is back up Type: Incident Affected Components: Public API (PAPI) Mar 26, 11:07:08 GMT+0 - Investigating - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring. Mar 26, 11:11:52 GMT+0 - Resolved - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>11:07:08</var> GMT+0</small><br><strong>Investigating</strong> - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>11:11:52</var> GMT+0</small><br><strong>Resolved</strong> - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 26 Mar 2026 11:07:06 +0000 https://status.bluestonepim.com/incident/cmn7db8x200pp11crqmvmavvz https://status.bluestonepim.com/incident/cmn7db8x200pp11crqmvmavvz Public API (PAPI) is back up Type: Incident Affected Components: Public API (PAPI) Mar 26, 10:06:37 GMT+0 - Investigating - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring. Mar 26, 10:11:31 GMT+0 - Resolved - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>10:06:37</var> GMT+0</small><br><strong>Investigating</strong> - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>10:11:31</var> GMT+0</small><br><strong>Resolved</strong> - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 26 Mar 2026 10:06:37 +0000 https://status.bluestonepim.com/incident/cmn7b5gku00lgmcrainz07vce https://status.bluestonepim.com/incident/cmn7b5gku00lgmcrainz07vce Public API (PAPI) is back up Type: Incident Affected Components: Public API (PAPI) Mar 26, 07:06:10 GMT+0 - Investigating - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring. Mar 26, 07:10:55 GMT+0 - Resolved - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>07:06:10</var> GMT+0</small><br><strong>Investigating</strong> - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>07:10:55</var> GMT+0</small><br><strong>Resolved</strong> - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 26 Mar 2026 07:06:09 +0000 https://status.bluestonepim.com/incident/cmn74pd8l00p3remgj8z5iej5 https://status.bluestonepim.com/incident/cmn74pd8l00p3remgj8z5iej5 Public API (PAPI) is back up Type: Incident Affected Components: Public API (PAPI) Mar 25, 22:04:58 GMT+0 - Investigating - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring. Mar 25, 22:10:02 GMT+0 - Resolved - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>22:04:58</var> GMT+0</small><br><strong>Investigating</strong> - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>22:10:02</var> GMT+0</small><br><strong>Resolved</strong> - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 25 Mar 2026 22:04:57 +0000 https://status.bluestonepim.com/incident/cmn6ldea2000fqm4yhhvt5q1j https://status.bluestonepim.com/incident/cmn6ldea2000fqm4yhhvt5q1j Public API (PAPI) is back up Type: Incident Affected Components: Public API (PAPI) Mar 25, 15:04:03 GMT+0 - Investigating - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring. Mar 25, 15:09:01 GMT+0 - Resolved - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>15:04:03</var> GMT+0</small><br><strong>Investigating</strong> - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>15:09:01</var> GMT+0</small><br><strong>Resolved</strong> - Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 25 Mar 2026 15:04:02 +0000 https://status.bluestonepim.com/incident/cmn66c3g601a4pvzuyc0sfdnu https://status.bluestonepim.com/incident/cmn66c3g601a4pvzuyc0sfdnu Public API (PAPI) is back up Type: Incident Affected Components: Public API (PAPI) Mar 25, 11:08:18 GMT+0 - Investigating - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring. Mar 25, 11:18:04 GMT+0 - Resolved - Management API (MAPI) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>11:08:18</var> GMT+0</small><br><strong>Investigating</strong> - Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>11:18:04</var> GMT+0</small><br><strong>Resolved</strong> - Management API (MAPI) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 25 Mar 2026 11:08:18 +0000 https://status.bluestonepim.com/incident/cmn5xwwyk00xlj9ui8fhjxvy9 https://status.bluestonepim.com/incident/cmn5xwwyk00xlj9ui8fhjxvy9 PIM outage Type: Incident Duration: 5 minutes Nov 10, 07:20:38 GMT+0 - Investigating - PIM cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 10, 07:25:39 GMT+0 - Resolved - PIM is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

<p><small>Nov <var data-var='date'> 10</var>, <var data-var='time'>07:20:38</var> GMT+0</small><br><strong>Investigating</strong> - PIM cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 10</var>, <var data-var='time'>07:25:39</var> GMT+0</small><br><strong>Resolved</strong> - PIM is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 10 Nov 2025 07:20:38 +0000 https://status.bluestonepim.com/incident/cmhstc5nn001j8qs1wuiv16vj https://status.bluestonepim.com/incident/cmhstc5nn001j8qs1wuiv16vj