Bluestone PIM - Notice history

Third Party: MongoDB → MongoDB Cloud experiencing partial outage

Notice history

Jun 2026

MongoDB Atlas: Brief elevated latency or intermittent request issues during scheduled maintenance.
  • Completed
    June 10, 2026 at 11:00 PM
    Completed
    June 10, 2026 at 11:00 PM

    The scheduled maintenance has been completed.

  • In progress
    June 10, 2026 at 8:00 PM
    In progress
    June 10, 2026 at 8:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    June 10, 2026 at 7:00 PM
    Update
    June 10, 2026 at 7:00 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Update
    June 09, 2026 at 5:28 PM
    Update
    June 09, 2026 at 5:28 PM

    We will be undergoing scheduled maintenance during this time.

  • Scheduled
    June 09, 2026 at 5:28 PM
    Scheduled
    June 09, 2026 at 5:28 PM

    We will perform scheduled internal maintenance on Wednesday, June 10, 2026. During this maintenance window, some users may experience 5–10 minutes of elevated latency or intermittent request issues for a subset of MongoDB Atlas API functionality, including authentication, Atlas API, and metrics-related requests. We will post updates here as maintenance progresses.

MongoDB Atlas: Brief elevated latency or intermittent request issues during scheduled maintenance.
  • Completed
    June 08, 2026 at 11:00 PM
    Completed
    June 08, 2026 at 11:00 PM

    The scheduled maintenance has been completed.

  • In progress
    June 08, 2026 at 8:00 PM
    In progress
    June 08, 2026 at 8:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    June 08, 2026 at 7:00 PM
    Update
    June 08, 2026 at 7:00 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Update
    June 08, 2026 at 1:41 PM
    Update
    June 08, 2026 at 1:41 PM

    We will be undergoing scheduled maintenance during this time.

  • Scheduled
    June 08, 2026 at 1:40 PM
    Scheduled
    June 08, 2026 at 1:40 PM

    We will perform scheduled internal maintenance on Monday, June 8, 2026. During this maintenance window, some users may experience 5–10 minutes of elevated latency or intermittent request issues for a subset of MongoDB Atlas API functionality, including authentication, Atlas API, and metrics-related requests.

May 2026

Degraded performance in UI updates - EU region
  • Resolved
    Resolved

    All data was updated 3:00AM CET

  • Update
    Update

    We continue to see improvements in updates processing. Most tenants are now updated, some remain.

  • Update
    Update

    We are starting to see improvements as we are scaling up even more.

  • Update
    Update

    The issue affects UI updates and bulk actions for a small subset of tenants. We're still monitoring updates.

  • Monitoring
    Monitoring

    We are currently observing delays in visible product updates in UI. Root cause is underlying search service currently being scaled up. We are monitoring the situation.

Public API (PAPI) is back up
  • Resolved
    Resolved
    Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating
    Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring.
Public API (PAPI) is back up
  • Resolved
    Resolved
    Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating
    Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring.
Bluestone PIM UI shows error message
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Apr 2026

No notices reported this month

Apr 2026 to Jun 2026

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