Bluestone PIM - Notice history

All systems operational

Third Party: MongoDB → MongoDB Cloud - Operational

Notice history

Sep 2026

No notices reported this month

Aug 2026

MongoDB Atlas: Brief elevated latency during scheduled maintenance.
  • Completed
    August 12, 2026 at 5:00 PMUTC
    Completed
    August 12, 2026 at 5:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    August 12, 2026 at 2:00 PMUTC
    In progress
    August 12, 2026 at 2:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 12, 2026 at 1:00 PMUTC
    Update
    August 12, 2026 at 1:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Scheduled
    August 06, 2026 at 8:32 PMUTC
    Scheduled
    August 06, 2026 at 8:32 PMUTC

    We will perform planned maintenance on Atlas on August 12th from approximately 14:00 to 17:00 UTC.
    During this maintenance window, some users may experience slightly elevated latency on operations using the Atlas UI Console and the Atlas Admin API.

    No impact is expected to customer cluster performance or data.

    We will post updates when maintenance begins and when it completes.

Jul 2026

Degraded performance in webhooks / notifications
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    Based on current progress we expect all sendouts to be cleared within 1-1,5 hours

  • Monitoring
    UTC
    Monitoring

    We have identified the issue and are seeing good progress in sendouts. We'll continue to monitor temporary resolution and work on permanent fix

  • Update
    UTC
    Update

    We are continuing to locate the root cause for delays in outbound webhook messages. Our services are scaled up to increase speed as we investigate

  • Investigating
    UTC
    Investigating

    We are observing degraded performance in Bluestone PIM webhooks / external notifications service. This is currently causing delays in external calls. We are working on finding root cause.

Jul 2026 to Sep 2026

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