Bluestone PIM - Notice history

All systems operational

Third Party: MongoDB → MongoDB Cloud - Operational

Notice history

May 2026

Degraded performance in UI updates - EU region
  • Resolved
    UTC
    Resolved

    All data was updated 3:00AM CET

  • Update
    UTC
    Update

    We continue to see improvements in updates processing. Most tenants are now updated, some remain.

  • Update
    UTC
    Update

    We are starting to see improvements as we are scaling up even more.

  • Update
    UTC
    Update

    The issue affects UI updates and bulk actions for a small subset of tenants. We're still monitoring updates.

  • Monitoring
    UTC
    Monitoring

    We are currently observing delays in visible product updates in UI. Root cause is underlying search service currently being scaled up. We are monitoring the situation.

Public API (PAPI) is back up
  • Resolved
    UTC
    Resolved
    Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring.
Public API (PAPI) is back up
  • Resolved
    UTC
    Resolved
    Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring.
Bluestone PIM UI shows error message
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Apr 2026

No notices reported this month

Mar 2026

Public API (PAPI) is back up
  • Resolved
    UTC
    Resolved
    Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring.
Public API (PAPI) is back up
  • Resolved
    UTC
    Resolved
    Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring.
Public API (PAPI) is back up
  • Resolved
    UTC
    Resolved
    Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring.
Public API (PAPI) is back up
  • Resolved
    UTC
    Resolved
    Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring.
Public API (PAPI) is back up
  • Resolved
    UTC
    Resolved
    Public API (PAPI) is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Public API (PAPI) is down at the moment. This incident was automatically created by Instatus monitoring.

Mar 2026 to May 2026

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